Refunds

Orders are processed by Paddle.com, our Merchant of Record, which handles payment, invoicing, sales tax/VAT and refunds under its buyer terms and Refund Policy.

Because the products are digital and delivered immediately, you agree at checkout that delivery starts right away and that you lose the statutory 14-day right of withdrawal (EU/UK consumers) once the download begins.

If a product is materially not as described, email support@elevateqcs.com within 14 days of purchase and we will correct it or ask Paddle to refund you. Nothing here limits your statutory rights.

The full terms are in the License and Terms and the Consultant License (v1.1).